Desktop Operating Systems Consultant (Jobs in Wauwatosa, WI)   Requirement id 141565 Job title Consultant Job location in Wauwatosa, WI Skills required not found, Drivers License, Microsoft Server Administration, Desktop Operating Systems Open Date 09-Jun-2023 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: not found, Drivers License, Microsoft Server Administration, Desktop Operating Systems Start date : 07/10/2023 End Date : 3 Months from projected start date Submission deadline :6/16/2023 at 4:00PM CST. Client Info : City of Wauwatosa Note: * Interview Process: Panel interviews will be conducted on-site or via Zoom if necessary. * Duration of Contract: 3 months with potential for extension or conversion * 100% onsite: Local candidates or willing to relocate at the candidates expense. Description : This on-site position is responsible for providing technical support to end users. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic tools, as well as require that the individual give in-person, hands-on help at the desktop level. Essential Duties and Responsibilities The following are normal for the position but shall not be construed as exclusive or inclusive. • Field incoming help requests from end users via telephone, e-mail and our IT support ticketing system in a courteous manner; tracks and documents help desk requests. • Prioritize and schedule problem resolution. Escalate problems (when required) to the appropriately experienced technician. • Troubleshoot and resolve computer-related operational issues such as user login issues; unlock user accounts, reset user passwords, printing issues, etc. • Provide support for end user application throughout the City • Support the citys ERP system with a variety of functions: setting up new users in the system, control of user access, support billing and maintenance for various departments. • Set up and installation of new computers as needed. • Maintain the citys phone system by changing names, setting up scripts for phone messages. Minimum Requirements • Associates Degree in Information Technology, Computer Science or related field. • Valid Wisconsin driver license. Preferred Requirements • Three or more years of related experience. • Experience with Microsoft Server administration and desktop operating systems. • A+ CompTIA certification or equivalent. • Microsoft Office certification. • Strong interpersonal and communication skills; ability to explain procedures verbally and in writing; strong customer service orientation. • Must be highly self-motivated and able to effectively prioritize and execute tasks with strong attention to detail. The City of Wauwatosa reserves the right to utilize equivalencies where deemed appropriate with regard to education and experience requirements and may consider combinations of education and experience likely to lead to success with essential duties and responsibilities. Leadership Competencies We hire people with strong technical skills and who embrace change and who are ready to help make Wauwatosa a better, stronger community. All of our employees are leaders. We place as much emphasis on leadership as technical skills. The following leadership competencies have been identified as essential qualities for success in this position: 1. Dedication to Service and Customer Focus 2. Enthusiasm and Positive Attitude 3. Team Player 4. Communication and Interpersonal Skills 5. Adaptable and Flexible Supervision Received Receives supervision from the IT Director. Supervision Exercised None Physical Demands While performing the duties of this job, the employee is frequently required to sit, twist and reach. The employee is regularly required to use hands to finger, handle, or feel. The employee is also regularly required to talk and hear, in person, in meetings and by telephone; interact with city management, other governmental officials, contractors, vendors and employees; read and int   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 141565 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),    not found job openings in other states Jobs List GTRI- ETL Developer (613775) Create date: 29-Oct-2019 start date:11/18/2019 End date:05/01/2020 submission deadline:10/31/2019 client info : GTRI-Enterprise Systems Department Description: JOB PURPOSE To develop, test, debug, implement and maintain Extract, Transformation & Load (ETL) system. Include.... (This job is for - job Jobs in GA Atlanta Developer - (in Atlanta, GA))     (Consultant: not found, Drivers License, Microsoft Server Administration, Desktop Operating Systems in Wauwatosa, WI)

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