outlook MS Office WIN 7 Active Directory SLAs Analyst (Jobs in Conyers, GA)   Requirement id 135274 Job title Analyst Job location in Conyers, GA Skills required Computing Skills, Helpdesk Technician, outlook, MS Office WIN 7 Active Directory SLAs Open Date 22-Jul-2022 Close Date Job type Contract Duration 10 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Computing Skills, Helpdesk Technician, outlook, MS Office WIN 7 Active Directory SLAs Start date :08/08/2022 End Date :06/30/2023 Submission deadline :07/27/2022 Client Info :DDS Description : LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile drivers licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Job Responsibilities • Oversee the daily performance of computer systems and applications. • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. • Confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Minimum Qualifications: • High School diploma or GED • Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. Preferred Qualifications • 1+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. • Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college • Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135274 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Computing Skills job openings in Conyers, GA Jobs List GA DDS Help Desk Analyst 1 (710844) Create date: 16-May-2023 Hybrid start date :06/05/2023 End date :06/28/2024 submission deadline : 05/19/2023 client info : DDS - IT Description : ------------------------------------------- LOCAL CANDIDATES * Do NOT submit candidates previously submitt.... (This job is for - Help Desk Jobs in GA Conyers Analyst - (in Conyers, GA)) GA DDS Help Desk Analyst 1 (695756) Create date: 26-Oct-2022 Start date :11/07/2022 End Date :06/30/2023 Submission deadline :10/24/2022 Client Info :DDS Description : Must be Local to Metro Atlanta On-Site required This position is located at DDS Headquarters in Conyers, Georgia. Provides technical assistance to both internal .... (This job is for - MS Office outlook Jobs in GA Conyers Analyst - (in Conyers, GA))    Computing Skills job openings in other states Jobs List Help Desk II - 119368 - SP Create date: 23-Jun-2023 start date : 07/24/2023 End date : 06/30/2024 submission deadline : 6/30/23 at 4:00PM CST. client info : WHS Note : * Interview Process: Teams interview, 1 round likely * Duration: 6/30/24 with extensions possible * Remote or On-site? Hybrid work schedule offered. WI re.... (This job is for - Troubleshooting Jobs in WI Madison Consultant - (in Madison, WI)) Analyst - 60435 Create date: 12-Apr-2023 start date: 05/01/2023 End date: 11/01/2023 submission deadline: 04/21/2023 client info : NeTRANS (formerly ROADS) Note : * Position Location : Remote Description: This position if for a Crash Data Processor. Nebraska DOT Highway Safety Section provides quality mot.... (This job is for - job Jobs in NE Lincoln Analyst - (in Lincoln, NE)) Technical Writer - Senior Create date: 23-Mar-2021 Description: ClientOperations and Infrastructure team is looking for a highly motivated and experienced technical writer who has a passion for excellence, commitment to customer satisfaction and a strong technical aptitude. You will be part of the product management team and create comprehensive, user-friendly documentation working close.... (This job is for - CMS Jobs in TX Austin Consultant - (in Austin, TX)) NCDIT - Service Support Analyst- Mid Level (647894) Create date: 15-Mar-2021 Start Date :03/15/2021 End Date :03/31/2021 Submission Deadline :03/16/2021 Client Info : NCDIT Note : * Agency Interview Type : Either Webcam Interview or In Person Description : ***This is an onsite position. This is a temporary staff p.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Cloud Engineer - 4651 Create date: 17-Feb-2021 On-site/Remote: On-site Description: Responsibilities Are you energetic and enthusiastic, as well as uniquely talented? We have a 24-month project with our client in Troy, NY that requires a Cloud Engineer, Expert Build a data management platform and Azure cognitive and machine learning platform .... (This job is for - job Jobs in NY Troy Developer - (in TROY, NY))    Computing Skills job openings in GA Jobs List GA DOL Systems Analyst 2 (710044) Create date: 16-May-2023 Onsite start date :06/12/2023 End date :06/28/2024 submission deadline :05/19/2023 client info : GDOL-IT Description : ------------------------------------------- *Local Candidates in the Metro Atlanta area *MUST W.... (This job is for - job Jobs in GA Atlanta Analyst - (in Atlanta, GA)) GA DOL Systems Analyst 2 (Tifton/Valdosta) (709860) Create date: 01-May-2023 Onsite Start date : 05/22/2023 End Date :06/28/2024 Submission deadline :05/04/2023 Client Info :GDOL-IT Description : *Local Candidates in the Tifton/Valdosta area *MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA* • Provide onsite desktop support for customers located w.... (This job is for - job Jobs in GA Atlanta Analyst - (in Atlanta, GA)) GA DOL Systems Analyst 2 (Columbus, GA) (690829) Create date: 23-Aug-2022 Start date :09/12/2022 End Date :06/30/2023 Submission deadline :09/02/2022 Client Info :GDOL-IT Description : *Local Candidates in the Columbus, GA area (Muscogee County) surrounding cites are, Hamilton, GA, Cusseta, GA, Phenix, AL, Ladonia, AL & Smiths Station, AL *MUST WORK ON-SI.... (This job is for - job Jobs in GA Columbus Analyst - (in Columbus, GA)) GA DCBH Systems Administrator 1 (655686) Create date: 24-Jun-2021 Start Date :07/1/2021 End Date :10/02/2021 Submission Deadline :06/29/2021 Client Info : DCBH - IT Note : * Agency Interview Type : Either Web Cam or In Person Description : *Local Candidates only* DO NOT SUBMIT CANDIDATES PREVIOUSLY SUBMITTED .... 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